Healthcare

Woman in a medical video consultation, with the MedicineOne logo. The image reflects digital innovation in healthcare, with a focus on accessibility, proximity, and telemedicine.

Innovation and support with Atlassian

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MedicineOne wanted to streamline the process, escalating issues and improvements reported by end customers to the development teams. … Read More

Customer support professionals wearing headsets, working in a modern call center environment. The Medicare logo emphasizes the focus on efficient solutions and excellent customer experience.

Call centre with near real-time: Cloud analytics at Medicare

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The challenge was to migrate from on-prem to cloud and data unification, allowing a single view. Discover this story that enhances Medicare call center. … Read More